Privacy Policy

Privacy Policy for tix365

This Privacy Policy outlines how Thousands of Years Media ("we", "our", or "us") collects, uses,and protects your personal information when you use the tix365 mobile application, available on the Google Play Store, and our online ticketing platform at https://onlineticketing.thousandsofyearsmedia.com

1. Information We Collect

We may collect the following personal data when you interact with our platform:

• Name
• IC/Passport Number
• Email address
• Contact number
• Billing and payment information
• Event preferences and purchase history
• Device and usage data (e.g., IP address, browser type)

2. How We Use Your Information

We use your information to:

• Process ticket purchases and deliver e-tickets
• Communicate order status and important updates
• Prevent fraud and ensure secure transactions
• Provide customer support
• Improve our platform and services

3. Disclosure to Third Parties

We do not sell your personal data. We may share it with:

• Payment gateways for secure transaction processing
• Event organizers for ticket verification and event access
• Government authorities if legally required

4. Data Protection and Retention

We implement appropriate technical and organizational measures to safeguard your data. Personal data will be retained only as long as necessary to fulfil its purpose.

5. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting us at enquiry@thousandsofyearsmedia.com

6. Changes to This Policy

We may update this policy from time to time. Continued use of the platform after changes indicates your acceptance.